Choose my CRM

Mobile enabled sales CRM software can assist sales teams to deepen customer relationships managing their accounts and sales pipelines without heavy admin, while following best practices wherever and how they use the software. Sales automation features can help save time and improve personalization. For sales management, specific role tailored dashboards help with performance management of sales teams with real time visibility into the sales pipeline.

Marketing CRM apps that allow multi-channel and customer-centric communications and data segmentation will drive more authentic and long-lasting customer experiences. CRM for marketing teams are expected to cover easy-to-use marketing automation tools that work to automate marketing campaigns, lead management and plot the customer journey. It is essential for a business to be able to measure the effectiveness of customer communication, and find the best time and channel to reach out to customers.

Empowering maintenance engineers and schedulers with CRM that shares information with inventory, skills, customer and finance areas across a business is key. For schedulers and technicians alike, having the tools to access information about customers, skills, stock and installations is key in CRM software. A best-in-class CRM will support predictive maintenance by connecting to products after the sale. Customer relationship management in field service improves first time fix rates, which boosts efficiency and customer satisfaction.

Your CRM data can often work alongside other data sets about the customers your business serves. By unifying and structuring this customer information, you can unlock further insights about your audience in order to better understand them, deepen your customer relationship and personalize your offering.